We offer shipping within Switzerland and internationally to select countries. Delivery times and shipping costs vary depending on your location. Please check our Shipping Policy for more details on shipping options and international shipping restrictions.

To buy Cuban cigars online, simply browse our selection, select the cigars you want, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping details and payment information to complete your order. We offer secure payment processing for your convenience.

We use industry-standard SSL encryption to protect your personal and payment information during the checkout process. Our payment system is fully secure and compliant with the highest data protection standards.

Order processing takes 1-2 business days, and delivery times depend on the shipping method you select:

• Standard Shipping: 3-5 business days within Switzerland.
• Expedited Shipping: 1-2 business days within Switzerland.
• International Shipping: Typically 7-14 business days depending on the destination.

Yes, once your order has been shipped, you will receive a tracking number via email (if applicable). You can use this tracking number to track your package on the carrier’s website. If you encounter any issues with tracking, feel free to contact our customer support team.

We want you to be completely satisfied with your purchase. If you’re not happy with your order, please refer to our Return & Exchange Policy for instructions on how to return or exchange your items. Returns are accepted for unused and unopened cigars within a certain time frame.

We accept a variety of secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment options. All payments are processed through secure and trusted payment gateways.

Yes, all of our cigars are 100% authentic and sourced from trusted distributors. We pride ourselves on offering only premium, genuine Cuban cigars and other high-quality brands.

Yes, we offer international shipping to select countries. However, please note that customs regulations vary by country, and Cuban cigars may be subject to import restrictions or duties. Please check with your local customs office for more information before placing an order.

You can contact our customer service team by email at contact@cubancigardepot.com .We are happy to assist you with any questions or concerns.

Yes, you must be of legal smoking age in your country to purchase cigars from Cuban Cigar Depot. By placing an order, you confirm that you are of legal age to purchase tobacco products.

You can sign up for our newsletter at the bottom of our website. By subscribing, you’ll receive updates on new arrivals, promotions, and exclusive deals. You can unsubscribe at any time

Currently, we do not offer gift cards, but we are working on adding this feature soon. Please check back for future updates.